Using Technology to Serve Our Clients
This week, attorney Katie Floyd is Speaking at the American Bar Association’s TECHSHOW in Chicago, Illinois. Presented by the ABA Law Practice Division, ABA TECHSHOW is the premier legal technology conference that brings lawyers and technology together. Katie is a nationally recognized speaker on various technology issues and will be busy speaking all three days of the conference this year.
Since this will be a technology focused week, we thought it would be a good opportunity to highlight on some of the technology that we use in our law practice better serve our clients.
Our website, www.floydlaw.net, is constantly evolving and growing. Through our website, you can:
- Learn more about our practice areas
- Receive answers to many commonly asked questions and read FAQs on Estate Planning and Landlord Tenant Matters
- Stay up to date with legal updates, articles of note and relevant news.
- Download questionnaires to prepare for your upcoming appointment.
- Schedule an Estate Planning Consultation (with more online appointment options coming soon!)
- And much more…
Our firm also has an active presence on social media. You can connect with our office through Facebook, Twitter, via RSS or subscribe to the newsletter to receive updates on the law and insider news and information.
Our office has adopted a file and document management and retention system that is almost exclusively paperless. Except when physical documents are needed, documents are stored electronically and backed up locally and to the online storage solutions and secured in accordance with industry standard best practices. This allows us to keep administrative costs and overhead minimal.
In an effort to be more efficient and eco-friendly we have also adopted a primarily paperless invoicing system. Clients receive invoices via email and can make payments quickly and securely online. We can also process credit card payments in our office or through our website. All credit card processing is handled by a third party secure a secure payment system that is compliant with all credit card security standards.
While we love technology, we never want to do so at the expense of client security or personal relationships. That’s why when you call our office during business hours, you’ll hear a cheerful human ready to assist you, never an automated phone tree.
Additionally, we go to great lengths to investigate our technology providers as well as their privacy policies and terms of service before bringing anything new into our practice. All data is stored on encrypted devices and password protected using industry standard best practices.